Politica de calidad

Quality Policy

At Pharmacoeconomics & Outcomes Research Iberia (PORIB) we are dedicated to Health Evaluation, Market Access and Health Outcomes Research. We are committed to the quality of the services we provide to our Clients, as a tool for our development and growth, assuming the will of continuous improvement. To this end, we have implemented a Management System based on the UNE-EN-ISO 9001:2015 standard.

Our Quality Management System aims to guarantee the best service to our Clients, oriented to the satisfaction of their needs and the fulfilment of the established requirements, deadlines and fixed prices.

For this reason we undertake to:

  • Respect the confidentiality agreements and commitments made with Clients.
  • Understand the current and future needs of our Customers, satisfy their requirements and strive to meet their expectations.
    make an effort to meet their expectations.
  • Comply with legal requirements and those applicable to our activity.
  • To apply continuous improvement to our processes, procedures and services, effectively assigning roles and responsibilities.
    effectively assigning roles and responsibilities.
  • Create the appropriate working environment so that our employees are involved in the achievement of the organisation’s objectives.
    the achievement of the organisation’s objectives by providing them with the necessary training and means for the
    means necessary for the exercise of their functions.
  • Define and annually review the quality objectives, in order to establish the order of priorities and to initiate the necessary actions for the
    priorities and initiate the necessary actions for prevention, planning, correction and continuous improvement.
    continuous improvement.

This Quality Policy is reviewed for its continuous adaptation at least once a year, constituting a reference framework for the establishment and revision of the organisation’s objectives and goals.

The Management of Pharmacoeconomics & Outcomes Research Iberia (PORIB) assumes the responsibility that all our employees are aware of this Quality Policy and apply it in all their activities and that it is available to the public upon request of any interested party.

The Management of Pharmacoeconomics & Outcomes Research Iberia, S.L. (PORIB) on 17 November 2016.